Practical notes from the work: what actually goes wrong, and what to do about it.
If personal information your business holds is lost, stolen or accessed without authorisation, Quebec's Law 25 imposes specific obligations. Here is what they are, in plain language — and the preparation that makes them manageable.
The most expensive email scams contain no malware and no suspicious link. They arrive inside a real conversation, from a real address. Here's how to recognise them — and the procedural control that works when recognition fails.
Your email and files live in the cloud, so they must be backed up — right? Not in the way most businesses assume. Here is what Microsoft and Google actually protect, and the gap they leave.
What to do in the first sixty minutes of a ransomware incident — and the three common reactions that destroy evidence or make recovery harder.
You get a senior engineer on the first call, not a salesperson. If we are not the right fit, we will say so and point you somewhere better.
Active incident? Write “URGENT” in your message and we prioritise it.